Frequently Asked Questions
What is a dermatologist?
Dermatologists are physicians devoted to the medical and surgical treatment of diseases pertaining to the skin, hair and nails. In order to be designated a specialist in dermatology, the doctor must complete at least four years in a certified residency program, after completing an initial four years of medical school and several years of undergraduate studies. Upon completion of their residency, a dermatologist may elect to take an extensive set of examinations given by the American board of Dermatology. By passing this test, a dermatologist is able to say that he is a Diplomate of the American Board of Dermatology, or commonly designated a “board certified dermatologist”. Both Drs. Brad and Sandy Johnson have passed this set of examinations and are board certified dermatologists.
How often should I see a dermatologist?
Regardless of age, everyone should see a dermatologist at least once a year. Patients who have had skin cancer or who have a family history of skin cancer may need to see a dermatologist more frequently.
What conditions do dermatologists treat?
Dermatologists diagnose and treat many different conditions of the skin, hair, and nails. The following list includes some of the most common reasons for a patient to see a dermatologist.
- Skin Cancer
- Acne
- Birth Marks
- Rashes
- Skin Growths
- Skin Infections
- Psoriasis
- Eczema
- Rosacea
- Hair Loss
- Nail Fungus
- Cosmetic Treatments
How do I schedule, change or cancel an appointment?
To schedule an appointment, please call 479-649-3376 (DERM). If you need to cancel or reschedule an appointment, please call our office at least 24 hours before the appointment to do so.
Do I have to pay for my visit during my appointment?
The amount of payment expected at the time of your visit will depend on the type of insurance that you have and the type of services or treatments provided during your visit. If you have specific questions regarding the cost of your visit, please contact our office for an estimate.
How much is my co-pay?
Co-payments vary depending on your insurance plan. Please contact your insurance provider to determine the cost of your co-pay. Co-payments are expected at the time of your appointment.
How can I access my laboratory or pathology results?
If you have a laboratory or pathology report, we ask that you get your results by utilizing our labcalls system. You may access your results by telephone or internet. We will post your results to the lab calls system as soon as we receive them. This usually takes about one week. Continue to check regularly until you have all of your results. Please call our clinic at 649-DERM if you do not have results after 2 weeks.
To get your test results by internet:
- Go to www.johnsondermatology.com
- Click on “my test results” in the upper left hand corner
- Type in our customer number: “513350”
- Type in your unique ID which is your social security number
- Type in your PIN which is your 6 digit date of birth. If your birthday is Jan 6, 1955 it will be 010655. If your birthday is Oct 28, 1964 it will be 102864.
To get your test results by telephone:
- Call 1-866-504-1092
- Enter your Unique ID which is your social security number
- Enter your PIN which is your 6 digit date of birth.
What do I do in case of an emergency?
Should you develop an acute or serious health problem, it is best to go to the Emergency Department of the nearest hospital. The physician on duty can then assess the severity of your complaint and contact Dr. Johnson.
