Frequently Asked Questions
What is a dermatologist?
Dermatologists are physicians devoted to the medical and surgical treatment of diseases pertaining to the skin, hair and nails. In order to be designated a specialist in dermatology, the doctor must complete at least four years in a certified residency program, after completing an initial four years of medical school and several years of undergraduate studies. Upon completion of their residency, a dermatologist may elect to take an extensive set of examinations given by the American board of Dermatology. By passing this test, a dermatologist is able to say that he is a Diplomate of the American Board of Dermatology, or commonly designated a “board certified dermatologist”. Both Drs. Brad and Sandy Johnson have passed this set of examinations and are board certified dermatologists.
How often should I see a dermatologist?
Regardless of age, everyone should see a dermatologist at least once a year. Patients who have had skin cancer or who have a family history of skin cancer may need to see a dermatologist more frequently.
What conditions do dermatologists treat?
Dermatologists diagnose and treat many different conditions of the skin, hair, and nails. The following list includes some of the most common reasons for a patient to see a dermatologist.
- Skin Cancer
- Acne
- Birth Marks
- Rashes
- Skin Growths
- Skin Infections
- Psoriasis
- Eczema
- Rosacea
- Hair Loss
- Nail Fungus
- Cosmetic Treatments
How do I schedule, change or cancel an appointment?
To schedule an appointment, please call 479-649-3376 (DERM). If you need to cancel or reschedule an appointment, please call our office at least 24 hours before the appointment to do so.
Do I have to pay for my visit during my appointment?
The amount of payment expected at the time of your visit will depend on the type of insurance that you have and the type of services or treatments provided during your visit. If you have specific questions regarding the cost of your visit, please contact our office for an estimate.
Are they a provider?
There have been and will continue to be many changes with health care. It is our goal to be "any willing provider" for any patient who wants to receive excellent dermatologic care from our clinic. We encourage you to contact our billing department if you have questions or concerns, regarding if we are providers for your health care plan, what procedures are covered or other billing issues. You may reach our billing manager at Lynne@johnsondermatology.com
How much is my co-pay?
Co-payments vary depending on your insurance plan. Please contact your insurance provider to determine the cost of your co-pay. Co-payments are expected at the time of your appointment.
How can I access my laboratory or pathology results?
If you have not heard from our clinic team by phone or mail within 4 weeks of
your biopsy, surgery, laboratory or other tests; please call our clinic at
479-649-DERM or email a nurse at nurse@johnsondermatology.com
What do I do in case of an emergency?
Should you develop an acute or serious health problem, it is best to go to the Emergency Department of the nearest hospital. The physician on duty can then assess the severity of your complaint and contact Dr. Johnson.
